TravelTime support plans

Whether you just need an occasional helping hand or you're looking for guaranteed response times and expert guidance, you can find a support plan that fits your needs.

Free

You’re comfortable with self-serve support options

Free

Contact us

Standard

You’d like access to expert support from the TravelTime team

£50

/Per month

Contact us

Premium

You’re looking for enterprise level SLAs and support

£350

/Per month

Contact us

Free

Standart

Premium

Documentation, knowledgebase, tutorials

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Status page

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Support portal (create & manage tickets)

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Email support

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Dedicated slack channel

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Guaranteed first response time

-

48 hours

12 hours

Emergency response time

-

-

4 hours

Service uptime SLA

None

98%

99.90%

Customer success manager

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Onboarding workshop

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Our pricing models

Get instant access to TravelTime mobility data via an API or GIS plugins

Analysts

Plugin Licence

Use TravelTime Analytics within your plugin of choice.

isochrone

Developers

API Licence

Mix & match API isochrone, matrix and routing requests for one fixed monthly cost.

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Students

Discounted plans

Specialised licences available for teachers and students.

Get started today

Speak to one of our expert team today and find out how we can help your business