Whether you just need an occasional helping hand or you're looking for guaranteed response times and expert guidance, you can find a support plan that fits your needs.
Free
Standart
Premium
Documentation, knowledgebase, tutorials
Status page
Support portal (create & manage tickets)
Email support
Dedicated slack channel
Guaranteed first response time
-
48 hours
12 hours
Emergency response time
-
-
4 hours
Service uptime SLA
None
98%
99.90%
Customer success manager
Onboarding workshop
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