Frequently asked questions regarding the TravelTime add-in for ArcGIS Pro
What versions of Pro is the add-in compatible with?
The add-in is compatible with ArcGIS Pro 2.4 and above
How do I install the add-in?
The add-in can be installed here.
You can then sign up for a free trial API key here.
Simply open the Settings box from the TravelTime platform toolbar and enter your API key details to get going.
Can I get a free trial of the add-in?
Yes - you can download a free API key for testing here.
This free trial lasts for 2 weeks and is capped to 10 requests per day.
To request a more extended trial please contact firstname.lastname@example.org
How do I access the Simple and Advanced tools?
To access the TravelTime toolbox in a project for the first time, click the Show the Toolbox button in the TravelTime platform toolbar:
The toolbox will then appear in the Catalog pane under Toolboxes.
NB - once a project is saved, it is no longer necessary to repeat these steps.
How do I uninstall the add-in?
The add-in can be uninstalled from within Pro. Go to Project >> Add-in Manager >> Delete this Add-In
How do I update to the latest add-in version?
To update your add-in version, simply uninstall and re-download from here.
NB - to avoid any potential browser file caching problems, it's recommended to open the link above in an incognito/private window.
Do any of the tools consume ArcGIS credits?
No - all of the add-in tools solely use the TravelTime API and so do not consume any ArcGIS credits.
Can I publish analysis using the add-in to ArcGIS Online or Story Maps?
Yes, there are no restrictions on publishing analysis using the add-in. You can find an example Story Map here.